Trimble announced today that it will demonstrate how its new cloud-based field service solution—Trimble GeoManager WorkManagement—integrates with Microsoft Dynamics CRM at Microsoft Convergence 2011. Trimble WorkManagement is a software solution that provides on-demand visibility into vehicle and mobile worker utilization for routing, scheduling and dispatch. Microsoft Dynamics CRM provides customer information that helps enable confident business decision-making.
The optional Web Services component of WorkManagement provides an open environment for Microsoft developers and value-added resellers (VARs) to create extensible applications using Trimble Work Management and Microsoft Dynamics CRM “This integration delivers geographically referenced information and fleet data straight to our CRM system, giving our customers real insight into their day-to-day field service operations,” said John O’Donnell, Dynamics ISV Architect Evangelist, Microsoft Corporation. “When you combine Trimble’s real-time schedule optimization plus GPS and GIS fleet management capabilities with Dynamics’ CRM, the result is a powerful set of tools our customers can use to optimize their businesses and improve their bottom lines.” Read More
