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August 17th, 2010
Utility Improves Outage Response with Mobile GIS

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Northeastern Rural Electric Membership Corporation (REMC) is able to better serve the energy needs of its growing customer base by using mobile geographic information system (GIS) technology from Esri. The consumer-owned utility supplies electric power to more than 26,000 households and businesses in northeastern Indiana. Northeastern REMC utility linemen once navigated the service territories by memory, armed with a handful of paper maps. Now field crews use laptops equipped with ArcGIS software from Esri to instantly update information related to work orders, regular maintenance, and customers. The GIS data is accessible throughout the company, with approximately 43 users on different devices in several departments. Read More

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