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November 29th, 2007
Gartner’s MarketScope for Energy and Utility GIS Gives ESRI Good Rating

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PR—ESRI received a Positive rating in a recent report from Gartner, Inc., the leading provider of research and analysis on the global information technology industry. The report, MarketScope for Energy and Utility Geographic Information Systems, 2H07, by Bradley Williams and Jeff Vining and published October 17, 2007, was created for energy and utility customers so they may have a better understanding of the most appropriate geographic information system (GIS) software products available on the market. This is the first publication of the report, which will be published annually.

Gartner, Inc., evaluated six worldwide GIS software vendors in this
market report. Requirements included the software fulfill tasks
specific to this industry including maintaining facility maps, designs,
and a network topology/connectivity model as well as supported
connectivity to other systems via client-side interfaces and enterprise

States the report: "[U]tilities are realizing the value of spatial
asset information in multiple applications to drive business
performance . . . Utilities are finding that, as they depend more on IT
solutions to drive business performance, data quality becomes critical
to that success. Utilities have realized that managing accurate data in
hundreds of stand-alone legacy applications is an impossible task. GIS
is becoming the foundation for EIM [enterprise information management],
combined with solid business processes that can be integrated with the
EAM [enterprise asset management] workflow. Mobile and wireless
applications are coming of age such that, when integrated with GIS or
EAM, they further improve asset data quality and business performance."

ESRI president Jack Dangermond concurs, "Geospatial knowledge and
functionality underpin the vast majority of business processes within
companies that manage complex infrastructures. ESRI GIS software meets
the needs of utility organizations of all sizes, as our technology
makes for better engineering design, maintenance, and construction as
well as customer care, billing, forecasting, and environmental

ESRI’s solutions for the energy and utility market include its ArcGIS
Server family of products, which provides the power of GIS-enabled
service-oriented architecture (SOA) to assist decision makers with the
speed, agility, and tools to get better business results. Using ArcGIS
Server, companies meet asset management challenges and operational
needs, providing a streamlined method for integrating spatial knowledge
into the IT mainstream.

As part of this solution, specialized applications such as ArcGIS Image
Server and ArcGIS Mobile further enhance any company’s use and analysis
of geospatial data. ArcGIS Image Server allows energy and utility
companies to view and integrate high-quality imagery within hours of
its creation, facilitating rapid response to power outages,
emergencies, or natural disasters.

ArcGIS Mobile gives field-workers from these organizations access to
the complete functionality of their enterprise GIS on lightweight,
sometimes-connected field devices, including cell phones, PDAs, or
Tablet PCs, significantly enhancing field decision making and


MarketScope is copyrighted 2007 by Gartner, Inc., and is reused with
permission. MarketScope is an evaluation of a marketplace at and for a
specific time period. It depicts Gartner’s analysis of how certain
vendors measure against criteria for that marketplace, as defined by
Gartner. Gartner does not endorse any vendor, product, or service
depicted in MarketScope, and does not advise technology users to select
only those vendors with the highest rating. Gartner disclaims all
warranties, express or implied, with respect to this research including
any warranties of merchantability or fitness for a particular purpose.

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